Last mile optimization
Last-mile logistics: operational excellence and guaranteed customer satisfaction
Last-mile optimization is one of the most complex challenges for logistics providers. This final step, which can account for up to 40% of total delivery costs, is also the most visible to your customers, making it a key factor in their satisfaction. In an increasingly competitive landscape with ever more demanding customers, turning this critical link into a competitive advantage is essential.
To maximize performance, you need flexible solutions that allow you to constantly adjust your routes based on real-world conditions, enhancing both operational efficiency and customer satisfaction.
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Last mile: the hidden challenges and the impact of poor management
The growing complexity of the last mile
Last-mile logistics is becoming increasingly complex due to growing urban constraints (pedestrian zones, restrictions, congestion) and ever-higher customer expectations (express delivery, precise time slots). Planners struggle to optimize routes, resulting in inefficient rounds, underutilized vehicles, and limited responsiveness to unforeseen events.
The consequences of poorly managed last-mile delivery
Inefficient last-mile management eats into your margins and generates hidden costs (unnecessary mileage, delays, missed deliveries). For your customers, it results in a degraded experience, marked by late deliveries and poor communication, potentially leading to lost market share to more agile competitors.
Our industry expertise
Our understanding of the field makes the difference
Nomadia solutions can be adapted to meet the specific challenges of each business. Because each function has its own priorities, constraints and levers, we customize our solutions as closely as possible to the realities on the field.
Nomadia Delivery
Optimize your last-mile logistics
Nomadia Delivery optimizes your entire delivery chain: cost reduction, on-time performance, real-time traceability, enhanced customer experience, and precise performance management. Its modular design ensures rapid adoption and seamless adaptation to your operational model.
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Nomadia TourSolver
Optimisation intelligence serving mobile logistics. Nomadia TourSolver is the leading solution for optimising delivery rounds and logistics routes
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Optimize your deliveries, boost performance and impact
Cost reduction, customer satisfaction, sustainable impact
Optimize the last mile to cut costs by 15-30%, enhance customer experience with reliable, personalized deliveries, and reduce your carbon footprint with sustainable transport options.
Amplified economic performance
Smart last-mile optimization transforms your economic equation. By minimizing distances traveled, maximizing vehicle load rates, and reducing failed deliveries, you can cut delivery costs by 15-30% while increasing the number of daily deliveries per vehicle.
The result: boosted margins.
Differentiating customer experience
An optimized last-mile approach sets you apart from the competition.
The ability to offer precise, personalized delivery slots, honor time commitments, and communicate proactively in case of disruptions meets today’s consumer expectations.
Your logistics become a powerful driver of customer loyalty.
Sustainability and environmental responsibility
Last-mile optimization aligns cost savings with environmental commitment.
By reducing distances traveled, optimizing routes, and promoting eco-friendly delivery methods, you lower your carbon footprint.
This becomes a strong argument for consumers who are increasingly aware of environmental impact.
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