On-site visit and intervention reports
Complete, documented, and traceable visits
Whether it’s a technical or sales visit, each one must be completed with a service report or a sales report. This enables sales or field management to measure performance and make informed decisions to optimize field operations, based on indicators defined by business needs and the company’s strategy.
They trust us
More than 4,000 companies of all sizes trust us.
Continuous management of your field teams
The myth of the perfect route
The traditional view of route optimization is based on the illusion that a perfect plan created the day before can be executed without any changes the next day. The operational reality is quite different: from the early hours of the day, unforeseen events start to pile up and gradually degrade the optimality of the initial plan traffic delays, extended intervention times, last-minute cancellations, high-priority customer emergencies…
Without real-time adjustment capabilities, every disruption triggers a domino effect that deteriorates the entire route. Planners and field teams then resort to improvised stopgap solutions, unable to assess their impact on overall efficiency or customer satisfaction. These fragmented decisions, made under pressure and without a global perspective, rarely lead to operational optimization.
The consequences of inadequate reactive management
In the face of disruptions, field teams and planners find themselves in a difficult position: either stick to a now-unrealistic schedule, risking a significant drop in customer satisfaction, or make on-the-fly changes with no way to evaluate their overall impact on daily performance.
This lack of structured flexibility results in a cascade of negative consequences: accumulated delays, customers left uninformed, missed optimization opportunities, and increased stress for both field teams and managers. Time spent “putting out fires” consumes valuable resources that could otherwise be used to create added value.
Our industry expertise
Our field understanding makes the difference
Nomadia solutions are tailored to address the specific challenges of each profession. Because every role has its own priorities, constraints, and performance drivers, we customize our solutions to align as closely as possible with real-world field conditions.
Nomadia Field Service Management
Accelerate intervention completion
Thanks to the guided generation of intervention reports integrated within Nomadia FSM, you can automate most post-visit steps, such as sending reports to clients, initiating invoicing, and scheduling follow-up appointments if necessary. All this while enriching your documentation to provide additional evidential value.
Nomadia Field Sales
Updating key performance indicators
The CRM dedicated to point-of-sale activities allows you to update performance indicators after each visit, enrich them with multimedia content, and track the evolution of commercial KPIs. This CRM provides sales management with a consolidated view across all territories.
Related products
Our additional solutions that also address your needs, based on your profession or sector.
Nomadia Field Service Management
Honor your appointments and optimize your technical teams’ time and effort with the benchmark solution for planning and managing field service calls.
Nomadia Territory Manager
Easy to use and quick to get started with, Nomadia Territory Manager optimizes your sales strategies and enhances your performance.
Nomadia TourSolver
Generate realistic, cost-effective route plans and track their execution in the field in real time.
Synchroteam
The SaaS solution that lets you schedule, track, and optimize your field maintenance operations.
Gazoleen
Gazoleen is a solution that enables self-employed professionals to manage and optimize their maintenance, servicing, or after-sales operations.
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Automated completion of field interventions
Increased productivity and streamlined management
The fast completion of technical or sales operations not only simplifies the daily work of field teams but also benefits their management.
Enhanced operational performance
Maximizing intervention completion on the first visit radically boosts the efficiency of your field operations. By equipping your technicians with all the necessary information, tools, and parts before they leave, you eliminate the main causes of intervention failure. Companies that optimize this aspect typically see a 15 to 25% increase in their First Time Fix Rate, freeing up significant capacity to serve new customers.
Boosted customer satisfaction
The ability to fully resolve an issue on the first visit delivers an outstanding customer experience. Clients immediately recognize the professionalism and efficiency of your organization, strengthening their trust in your brand. This heightened satisfaction leads to stronger loyalty, spontaneous recommendations, and a greater willingness to subscribe to higher-value service contracts.
Increased profitability and competitiveness
Eliminating repeated interventions for the same issue significantly improves your cost structure. Every percentage point gained in your First Time Fix Rate directly reduces operational costs and boosts your margins. This enhanced efficiency allows you to either offer more competitive pricing or invest in new differentiating capabilities, creating a virtuous cycle of growth.
