Nomadia Field Service Management
Real-time field operations optimization
To address the status quo between field resource management, response times, and geographical constraints, your company needs a real-time orchestration solution to handle last-minute changes and turn urgency into a business opportunity.
Nomadia’s FSM solution revolutionizes field operations management with an integrated platform that covers the entire intervention cycle, from planning to performance analysis, transforming your schedules into a true competitive advantage.
Need a quote or have a question?
Leave your contact informations
Multiplied productivity of field teams
Nomadia FSM allows you to save valuable time by reducing the number of kilometers traveled by teams, automating intervention reports, and allocating the right resources to the right mission. This maximizes the time spent on-site and boosts productivity for the client or for additional interventions.
Optimal customer service
Optimized route management and planning enable you to handle any situation, even last-minute ones. Automatic notifications ensure instant communication with the client, while intervention history provides context for each mission, improving first-time resolution rates.
Control and reduction of operational costs
Move toward an optimized cost structure by reducing kilometers traveled, minimizing repeat interventions, and tracking spare part inventories, leading to substantial savings. The digitization of administrative processes also frees up valuable time for your back-office teams, allowing them to focus on higher-value tasks.
Strategic management of field operations
Detailed analysis of field operations offers precise visibility into actual activity. It helps identify efficiency levers, optimize resource allocation, and make informed strategic decisions, aligning deployed resources with operational needs and company priorities on the field.
A complete FSM solution
The Nomadia FSM solution is a comprehensive field service management platform designed to meet the specific needs of businesses deploying field agents. This modular SaaS platform combines powerful functionality with ease of use to optimize every aspect of your field operations, from smart appointment scheduling to digital documentation of interventions.
Leave your contact information,
We call you back
Flexible and scalable field solution
Whether you manage a maintenance team, an after-sales service, installation technicians, or on-site experts, Nomadia adapts to your specific business processes. Its user-friendly approach ensures quick adoption by your planners, supervisors, and field technicians, maximizing your return on investment. Its flexibility allows you to activate only the modules relevant to your business and evolve gradually according to your needs and operations.
Key features
With Nomadia Field Service, easily plan your interventions, optimize your technicians’ time, and fulfill your customer commitments with complete peace of mind!
Optimized intervention planning
Nomadia’s optimization engine, powered by AI, simultaneously and in real time analyzes all the relevant field criteria you deem important: geolocation and travel time, skills, available parts, customer SLAs, profitability, and many more. This algorithmic optimization allows you to increase the number of interventions performed daily with the same resources, reducing travel times while meeting customer commitments.
All-in-one technician mobile app
Equip your teams with a mobile app that enhances their efficiency in the field. This app centralizes all the information necessary for their mission: guided navigation to the client, access to intervention history, technical documents, spare parts management, intervention report entry, and electronic signatures. Its advanced offline mode ensures uninterrupted use.
Dynamic appointment management
Provide your clients with an intuitive and flexible appointment booking experience while maintaining your profitability. The smart scheduling module automatically suggests the best time slots, balancing customer satisfaction and operational efficiency. Your clients also have the option to manage rescheduling in real time to accommodate last-minute constraints.
What our clients say
Join a community of professionals who trust us.
Minimized travel time
Ultimately, we expect to improve the productivity of our technicians by about 12% and reduce travel time between jobs by 10%. These productivity gains will allow us to spend more time at the customer’s premises and thus improve our quality of our services.
Arnaud ROUILLARD
IT Manager
€20,000 in annual savings on penalty fees
The optimized mobile resource schedules are now accessible to all in real time, and customer satisfaction has improved. The agents can spend more time with the customer, and we can generate accurate reports of mobile technician interventions.
Jean-Paul CANONNE
Director of Technological Projects
12% increase in productivity
The optimized mobile resource schedules are now accessible to all in real time, and customer satisfaction has improved. The agents can spend more time with the customer, and we can generate accurate reports of mobile technician interventions.
Erica HOFF
National Service Activity Manager
Controlling the number of miles covered
The solution has become a true advantage in offering new services to our customers. We are considering possible ways to develop our use of the software: for example, to allow experts to reschedule certain appointments themselves in real time from the field.
Frédéric DUFLOS
Director of Information Systems
Resource optimization and enhanced planning
Today, this solution has made it possible to reduce the number of planners from 13 in 2021 to just 7, while managing a larger area. It also encourages skills sharing, reduces vulnerability to unforeseen events, and improves activity forecasting and planning over a 12-month period.
Nicolas COULON
Market manager and performance indicators
Optimize your interventions to increase profitability
Taking into account both your business constraints and those of your clients, you can generate optimized intervention plans that boost productivity.
of interventions per day per technician
business constraints managed
of kilometers traveled
They optimize their routes with Nomadia!
Learn from their success stories.
"Proper management of installations and rigorous handling of our human resources are essential to our profitability and customer satisfaction."
“This enables us to plan 70% to 80% of technicians’ annual activity, giving them visibility while maintaining flexibility to handle unforeseen events and unscheduled interventions.”
Patrick Hourqueig, Tools and Methods Manager
"We went from 13 schedulers down to 7, while the area managed has not decreased."
“The Nomadia solution can offer them an ideal, optimised route based on everything we have planned. By improving operators’ working conditions, these optimised routes should help reduce the turnover we experience in these roles.”
Nicolas Coulon, Head of Market Performance Indicators, Seenovia
"Nomadia FSM quickly became essential for optimising daily appointment scheduling."
“Optimised schedules for each mobile resource are now accessible in real time to everyone, whether on a desktop or smartphone, and mission details – client contact, equipment serial number, or quote – are immediately sent to devices thanks to real-time schedule optimisation, improving customer satisfaction. More time is dedicated to the client, with precise reports on technicians’ mobile interventions.”
Jean-Paul Canonne, Director of Technology Projects
Any questions left?
Find answers to the most frequently asked questions by our clients.
Why choose Nomadia?
Nomadia is the leading French publisher of SaaS Smart Mobility solutions, guiding more than 175,000 professionals in the field every day. Our solutions are easy to use and quick to roll out, and they guarantee a significant, immediate return on investment.
Combining the expertise of a software integrator / editor with that of a consulting firm, Nomadia’s teams provide you with customized support, from data consulting to the roll-out of mobile terminals. Moreover, our technical support is available 24 hours a day, seven days a week.
Who are Nomadia solutions designed for?
Nomadia solutions guide the digital transformation of all types of mobile professionals: traveling sales representatives, delivery drivers, technicians, auditors, healthcare personnel, diagnosticians, service providers, patrolmen, experts, and more.
From small- and medium-sized companies to large corporations, our solutions can be adapted to companies of any size and in any sector.
Does Nomadia Field Service integrate with my systems?
Yes, Nomadia Field Service offers different versions, including an API for integration with your existing systems.
Designed to be adaptable, it allows for data import and export, making it easy to share field service information with your team and clients. This supports informed decision-making.
What does the Nomadia CSR commitment consist of?
As a company committed to the planet, Nomadia naturally asserts a strong CSR (Corporate Social Responsibility) approach. We integrate social, ecological and economic issues into everything we do.
By optimizing the mobility of mobile professionals, our solutions help improve our customers’ productivity, the well-being of their employees, and the impact of their businesses on the environment.
Leave your contact information,
We call you back