Retail and E-Commerce
A seamless real-time experience for your customers
Deliver a fast, smooth customer experience that lives up to expectations, with real-time appointment booking and delivery tracking. Meet deadlines, manage unforeseen issues and keep customers informed live — for enhanced satisfaction and significantly improved profitability.
Boost CSAT on-site and remotely
Whether it’s for after-sales service on-site or a delivery at home, offer your customers real-time appointment slots while ensuring clear, ongoing communication about their appointment status. It builds trust and delivers an optimal customer experience.
Immediacy is the new standard
What was once standard in e-commerce — appointment booking, precise time slots, options based on price or timing — is now expected in mainstream retail. Consumers demand fast, personalised and flexible services: meeting these expectations is now essential to stay competitive.
Logistics excellence and traceability
Reliable deliveries are key to customer satisfaction. Delays, lack of visibility and unclear communication directly impact your brand image and costs. Perfectly orchestrated logistics, real-time traceability and proactive communication are now strategic levers for differentiation.
Measure. Prepare. Manage. Decide.
Thanks to Nomadia’s solutions, National Sales Directors can monitor and improve strategic KPIs for their role.
erritorial coverage through optimized territory mapping
execution rate through precise monitoring and field-ready tools
of the time spent on sales
in travel expenses and lower fuel costs
Functional Needs
Explore our specialised solutions for every aspect of route optimisation.
Real-time appointment booking
Routes optimisation
What our clients say !
Join a community of professionals who already trust us.
"We are delighted with this collaboration with Nomadia."
“Since the tool was integrated, it has become easier to prepare sector planning, and we have gained in responsiveness on projects. We can also better demonstrate ROI on the missions entrusted to us. It’s a real asset for our clients.”
Laura Sen, Business Intelligence Manager
"A new approach whose philosophy can be summed up in three words: simplification, efficiency, time-saving."
“The solution was presented by members of the pilot team with such enthusiasm that by the end of the conference all the salespeople were eager to use it.”
William Marmin, National Sales Director
"As Lesieur, I can create a solution that meets my needs."
“The two major advantages of Nomadia Sales are the solution’s agility and the availability of the teams.”
Romain Cloff, National Sales Director
Feeling lost?
Contact one of our experts