Customer Story · Nomadia Protect × Crosscall
Lafarge Holcim has been protecting its isolated plant operators at production sites since 2017 with the Crosscall × Nomadia Protect packaged solution
Lafarge Holcim: The World Leader in Construction Materials Addressing Lone Worker Risk
With production sites spread across the world, Lafarge Holcim — the global leader in cement, aggregates and concrete — manages some of the most demanding industrial environments in existence. Plant operators (operators in charge of production plants) may find themselves alone on production sites, exposed to mechanical hazards, heights, noisy environments and heavy moving equipment.
It is in this context that Lafarge Holcim chose, as early as 2017, to adopt the combined Crosscall × Nomadia Protect solution — making it one of the first major industrial companies to understand that a smartphone could become a genuine lone worker protection device without compromising on ruggedness.
Since 2017, Lafarge Holcim has been using the packaged solution daily at its production sites. More than 8 years of continuous deployment, followed updates and real-world use in demanding industrial conditions — a testament to durability and reliability that few lone worker protection solutions can claim. The Health & Safety Manager expressly recommends the solution to other companies.
Plant operators manage production equipment alone, sometimes in areas far from other teams and difficult to reach quickly.
Cement and concrete production sites generate high noise levels — verbal emergency calls may be inaudible.
Mixers, conveyors, silos, dosing systems: mechanical hazards are numerous and accidents can occur without witnesses.
Weather, dust, vibrations, extreme temperatures: the mobile device must withstand severe environmental conditions.
The Crosscall × Nomadia Protect Packaged Solution: Two French Brands, One Shared Vision
Crosscall and Nomadia are two French brands that share the same conviction: the safety of lone workers must not be a compromise between protection and practicality. The combined solution is now distributed by leading telecom operators in the market, validating its robustness and large-scale adoption.
Professional smartphones resistant to shocks, water, dust and extreme temperatures. Integrated programmable lone worker alert buttons. The CORE range designed for professionals.
The most advanced mobile lone worker protection application on the market according to Nomadia. Automatic incident detection, manual SOS alert, geolocation, centralised web supervision.
Crosscall Sensors and Buttons Powering Nomadia Protect
The Crosscall CORE range integrates advanced built-in sensors and programmable buttons that work seamlessly with Nomadia Protect to ensure safety in all situations:
Detects loss of verticality and abnormal position changes — automatic alert triggered.
Precise location of the worker in distress, transmitted instantly to the supervision platform.
Configurable by context (single, long, triple press): SOS triggered with one press, even with gloves on.
Fall, prolonged immobility: the alert is triggered without the worker's input, even if unconscious.
A single press of the dedicated button or a configured gesture triggers an immediate voluntary alert.
The combined Crosscall × Nomadia Protect solution benefits from a distribution network that goes beyond direct sales. The two French brands are now referenced and distributed by major telecom operators in the market, providing full support for companies wishing to deploy the solution: contract management, deployment, support and commercial follow-up.
The Crosscall x Nomadia packaged solution is easy to use. As for the Crosscall phones, they are robust — they are "real" smartphones. They allow for dual use: smartphone functionality as well as ensuring the safety of our employees. As for the Nomadia lone worker protection application, it installs on the phone like any other application. This allows us to gain autonomy, speed and efficiency. The update and maintenance support for the application is comprehensive. We are satisfied with your packaged solution and we recommend it.
Benefits Observed by Lafarge Holcim
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Dual Use: Professional Smartphone AND Lone Worker Protection Device
For Laurence Haro, this is the core benefit: the Crosscall is a "real" smartphone that enables dual use. Plant operators have a complete professional tool — calls, messaging, business applications — while simultaneously benefiting from integrated lone worker protection. One device, two essential functions, zero compromise.
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Deployment as Simple as Any Mobile Application
Nomadia Protect installs "like any other application" — those are Laurence Haro's exact words. No complex configuration, no lengthy training, no dedicated infrastructure. HSE teams deploy the solution quickly across all Crosscall devices, without depending on a specialist IT team.
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Autonomy, Speed and Efficiency for HSE Teams
The simplicity of the packaged solution translates directly into operational autonomy for Health & Safety managers. Adding a new employee, modifying an alert protocol, reviewing incident history: HSE teams manage their lone worker protection system themselves, without external dependency.
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Comprehensive and Continuous Update Support Since 2017
More than 8 years of followed updates and ongoing application maintenance: Lafarge Holcim benefits from a solution that continuously evolves with new OS versions, new security features and regulatory changes. A long-term commitment from Nomadia that Laurence Haro explicitly highlights in her feedback.
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Confirmed Satisfaction and Active Recommendation
Laurence Haro's verdict is unambiguous: "We are satisfied with your packaged solution and we recommend it." For a global leader like Lafarge Holcim, whose HSE standards are among the most demanding in the industrial sector, this active recommendation is the strongest signal of the value of the Crosscall × Nomadia Protect solution.
- ✔ Easy-to-use packaged solution — rapid adoption by teams
- ✔ Rugged Crosscall device, a genuine smartphone for full professional use
- ✔ Dual use: lone worker protection + smartphone with no additional equipment
- ✔ Application installation like any standard mobile app
- ✔ Gain in autonomy, speed and efficiency for HSE teams
- ✔ Comprehensive update support and continuous application maintenance
- ✔ Solution expressly recommended by the Health & Safety Manager
A Global Reference for Industrial Site Safety
The world leader in construction materials uses and recommends the solution. A strong signal of robustness for the entire industry.
Since 2017, without interruption: the solution has navigated the technological, regulatory and organisational changes at Lafarge Holcim.
Crosscall and Nomadia: a shared vision for field safety, distributed by leading telecom operators in the French market.
Discover Nomadia Protect
The solution recommended by Lafarge Holcim since 2017 to protect your lone workers on production sites.
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