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Customer story · Nomadia Protect × Crosscall
Eureden (UFM) has protected its food-industry operators in Brittany with the combined Crosscall & Nomadia Protect solution since 2019
Eureden — UFM: protecting operators at a Breton food-processing cannery
The Union Fermière Morbihannaise (UFM) is part of the Eureden group, a leading agriculture and agri-food player in Brittany. UFM manufactures canned vegetables, with operators working in production units — exposed to risks typical of the food-processing industry: isolation during off-hours shifts, humid and cold environments, and hazardous production equipment.
Since May 2019, UFM has used the combined Crosscall & Nomadia Protect solution to protect its lone workers — a solution born from the shared vision of the two partners, and one for which Eureden is today one of the most compelling testimonials.
Crosscall designs rugged smartphones — robust, weatherproof, shockproof, and built for harsh industrial environments. Nomadia develops Nomadia Protect, the lone worker protection application. Together, they offer a unique packaged solution: the right device, certified compatible, with the right application, already calibrated and tested. This reliable combination is now used by many companies across France.
Rugged smartphones resistant to shocks, water, extreme temperatures, and demanding industrial environments. CORE-X5 tested and validated by Nomadia.
Mobile lone worker protection app: automatic fall and immobility detection, manual SOS alert, geolocation, and supervision via a centralized web interface.
Rigorously certified compatibility: the 3-phase testing protocol
Crosscall and Nomadia work hand in hand to ensure perfect compatibility between every device and the Nomadia Protect application. Crosscall smartphones are received ahead of launch for strict testing under a three-phase protocol:
Testing the functions essential to lone worker protection: fall detection, automatic SOS alert, and location transmission in an emergency.
Checking secondary features: interface ergonomics, notification management, battery life, and compatibility with system settings.
Calibrating the accelerometer and gyroscope during real fall tests — to guarantee detection accuracy and eliminate false alerts.
Crosscall's latest smartphone, the CORE-X5, features 4 configurable buttons fully compatible with Nomadia Protect. Users can configure each button to suit their context of use: long press, double press, three successive presses… Each gesture triggers the configured SOS alert or emergency call. An ergonomic solution that works even with gloves, in humid environments, or in extreme cold.
The decisive criteria behind Eureden's choice
This is the point that fundamentally sets Eureden's approach to lone worker protection apart. Staff can activate or deactivate protection at any time. For Frédéric Le Clainche, Eureden's safety officer, this is a trade-off in the best sense of the word: the employee voluntarily accepts the constraint of lone worker protection and manages it according to their real needs. This autonomy encourages adoption of the system and avoids any sense of imposed surveillance. A vision of workplace safety that puts trust and individual responsibility at the heart of the system.
Regarding the Nomadia lone worker protection app, we really value the freedom it offers. Employees can turn protection on or off at any time. For us, this is a decisive point — a kind of trade-off, since the employee accepts the constraint of lone worker protection and can manage it according to their needs. Our choice was not to use an additional device; we needed a phone. The essential feature of your packaged solution is the phone system, because it means employees don't need any extra equipment. On top of that, they get all the features of a mobile phone, like messaging, photos, and internet — genuinely useful functions in their work. Dedicated lone worker protection devices are bulky and not always intuitive. Crosscall phones are known for their durability and their reputation for holding up well at work, particularly against bad weather and impacts. Finally, there is compatibility between Crosscall and Nomadia, which makes the solution easy to use.
The benefits observed by Eureden
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Lone worker protection adopted voluntarily thanks to freedom of activation
The main differentiating criterion: employees activate and deactivate their own protection based on their actual activity. This autonomy turns lone worker protection from an imposed constraint into a chosen tool. Adoption is faster, and team resistance is almost non-existent — whereas other, more restrictive solutions often run into refusal to wear the device.
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Zero extra equipment: just the phone, nothing else
Dedicated lone worker protection devices are bulky, need separate charging, and are often not very intuitive. With the Crosscall + Nomadia Protect solution, the operator has only one device — their professional phone. They also get messaging, photos, and internet: genuinely useful functions in daily work, which alone justify wearing the device at all times.
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Rugged Crosscall device suited to food-processing conditions
Canneries are challenging environments: humidity, cold, mechanical shocks. Crosscall smartphones are designed to withstand these conditions. Eureden didn't have to compromise between the durability needed on the factory floor and the smartphone features employees expect — the CORE-X5 delivers both.
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4 configurable lone worker protection buttons for a fast, intuitive alert
The CORE-X5's 4 configurable buttons, fully compatible with Nomadia Protect, allow an SOS alert to be triggered quickly and intuitively, even in difficult conditions (gloves, wet hands, stress). Each button can be configured to the context of use — a major ergonomic advantage over purely touchscreen-based solutions.
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Certified compatibility = deployment with no surprises or integration bugs
The rigorous testing protocol between Crosscall and Nomadia guarantees that every device delivered to Eureden works perfectly with the application from day one. No complex configuration, no integration bugs, no false alerts from poor calibration — certified compatibility is a promise of operational peace of mind for HSE teams.
A model for the food-processing industry
Freedom of activation turns the constraint into a choice: employees embrace the system rather than being subjected to it.
Rugged device + certified app: a validated combination, with no integration friction, ready to use in demanding industrial environments.
Since 2019, Eureden has shown that the Crosscall + Nomadia Protect solution is perfectly suited to food production environments.
Discover Nomadia Protect
The lone worker protection solution your teams will adopt willingly, on their rugged smartphone — just like Eureden since 2019.
Let's talk about your lone workers
Our experts will assess your production environments and offer a demonstration of the Crosscall + Nomadia Protect solution.
