Relais Colis Optimizes Last-Mile Delivery with Nomadia Delivery
Relais Colis, a major player in parcel delivery in France, manages thousands of pickup points daily and plays a key role in the e-commerce logistics chain. With the surge in online orders and the need for fast and efficient deliveries, the company faced a dual challenge: control last-mile delivery costs while providing perfect parcel traceability to meet growing customer expectations.
To address this challenge, Relais Colis chose Nomadia Delivery, Nomadia’s innovative solution dedicated to last-mile management.
Pour relever ce défi, Relais Colis a choisi Nomadia Delivery, la solution innovante de Nomadia dédiée à la gestion du dernier kilomètre.
A Context of Complexity and Urgency
The delivery market is evolving rapidly. Consumers demand shorter delivery times, precise time slots, and real-time tracking of their orders. For Relais Colis, this meant:
- Efficiently coordinating courier routes across the country
- Ensuring parcel traceability at every stage
- Reducing last-mile logistics costs, the most expensive step in the supply chain
Before Nomadia Delivery, delivery planning relied on disparate, manual tools, resulting in lost time, limited real-time visibility, and tracking errors.
Why Nomadia Delivery?
Relais Colis selected Nomadia Delivery for its ability to cover all last-mile delivery needs:
- Optimized route planning using powerful algorithms
- Real-time geolocation for enhanced visibility
- End-to-end parcel tracking from dispatch to handover
- Intuitive interface promoting rapid adoption by teams
The solution integrates easily with existing systems, ensuring a smooth and fast deployment.
Benefits for Relais Colis
With Nomadia Delivery, Relais Colis has transformed its last-mile operations. Key advantages include:
- Intelligent and Flexible Planning
The solution automates delivery planning while considering real constraints: traffic, distances, pickup point schedules, and delivery volumes. This optimization reduces mileage and improves courier productivity.
- Complete Parcel Traceability for a Flawless Customer Experience
Each parcel is tracked in real time through a simple, intuitive interface. Customers are informed at every stage: preparation, en route, or available at the pickup point. This end-to-end traceability builds trust and minimizes disputes.
- Cost and Carbon Footprint Reduction
By reducing mileage and optimizing routes, Relais Colis lowers operational costs and environmental impact—a strategic priority in the context of increased CSR commitments.
- Enhanced Visibility for Field Operations Management
Managers access a real-time dashboard, enabling them to anticipate incidents, adjust routes when necessary, and improve overall performance.
A Strategic Asset for the Future
By choosing Nomadia Delivery, Relais Colis ensures a solution that can evolve with its needs. The platform is designed to manage growing volumes and integrate future logistics features: electric vehicles, automated parcel lockers, collaborative delivery, and more.
The promise is fulfilled: deliver better, faster, and transparently.
In Summary
For Relais Colis, Nomadia Delivery is more than a planning tool—it is a strategic lever to:
✔ Optimize last-mile delivery
✔ Improve parcel traceability
✔ Increase customer satisfaction
✔ Reduce costs and carbon footprint
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