✦ Customer Case Study
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Customer Case · Nomadia Protect

Orange Business Deploys Nomadia Protect Across 4,700 Lines to Turn Technicians' Smartphones into PTI/DATI Devices

📡 Telecommunications 📱 4,700 lines deployed 🛡️ PTI/DATI on smartphone 🤝 Orange Business Partnership
📱 4,700
Orange lines deployed with Nomadia Protect for field technicians
🔧 Field
Orange intervention units: maintenance and network deployment technicians
🤝 Orange Business
integrator and distributor partner of Nomadia Protect
📲 0 hardware
additional hardware required — the existing smartphone is enough

Orange Business and Nomadia: Two Leaders Answering a Critical Question

How do you assist a lone worker in the event of an accident? This question — simple in appearance, complex to implement — is at the origin of the partnership between Orange Business and Nomadia. Orange's intervention units employ technicians responsible for network maintenance and deployment, who regularly work alone, at height, in cable ducts, or on remote sites.

By choosing to distribute and deploy Nomadia Protect within its own teams and to its enterprise clients, Orange Business is making a dual commitment: protecting its own technicians and offering every safety-conscious company an innovative mobile solution — with no additional hardware investment.

📱 🛡️
✦ The Nomadia Protect Innovation
Your smartphone becomes a fully compliant PTI/DATI device

Nomadia Protect transforms the technician's standard smartphone into a compliant DATI (Lone Worker Alarm Device) — no dedicated unit, no additional badge, no specific hardware to manage. The application leverages the smartphone's built-in sensors — accelerometer, gyroscope, GPS — to automatically detect at-risk situations and trigger an alert. A radically different approach from traditional hardware solutions: simpler to deploy, easier to adopt, less costly to maintain.

A Dual Alert System: Automatic and Manual

The robustness of Nomadia Protect lies in its two-level alert architecture, which maximises the detection of emergency situations regardless of the worker's condition:

🤖
Automatic Alert — No Worker Action Required

The application continuously monitors at-risk situations via the smartphone's sensors. If the technician suffers a fall, prolonged immobility, or loss of verticality, the SOS alert is triggered automatically — even if the worker is unconscious or unable to act.

⚡ Fall • Immobility • Loss of verticality
🤚
Manual Alert — Triggered by the Worker

The technician can trigger an SOS at any moment with a simple, intuitive gesture: shake the smartphone three times. A voluntary trigger that covers perceived danger situations before any physical accident has occurred.

📳 3 shakes of the smartphone → Immediate SOS

A Comprehensive Supervision Platform for HSE Managers

Beyond the individual protection of each technician, Nomadia Protect offers Orange's HSE managers and supervisors a centralized web supervision interface that transforms their ability to manage field teams.

🗺️
Real-Time GPS Location

Real-time mapping of each technician's position in the field, with instant GPS data feed from the smartphone.

🔄
Safety Round Management

Automated tracking of safety rounds: the system verifies that each technician completes their check-in points within the allotted timeframes.

⏱️
Shift Start and End Tracking

Remote management of shift starts and ends: automatic confirmation that each technician has completed their intervention and left the work zone.

🚨
Instant Alert Escalation

Every SOS alert (automatic or manual) is immediately notified to the supervision platform, with the precise location of the technician in difficulty.

👥
Centralized Team Administration

Rights, profiles, and alert protocols managed by team, site, or intervention type — all from a single web interface.

📊
Reporting and Traceability

Complete history of alerts, rescue interventions, and incidents for HSE reporting, regulatory compliance, and continuous improvement.

📱
Zero Additional Hardware Investment

This is the decisive advantage that sets Nomadia Protect apart from traditional PTI hardware solutions. Technicians use their existing smartphone — the one already in their pocket. No PTI unit to manage, no badge to distribute, no separate device to charge, no complex training required. The application is deployed across the 4,700 existing Orange lines with zero additional equipment.

✔ Standard smartphone sufficient ✔ Immediate deployment on existing infrastructure ✔ Zero hardware to manage ✔ Natural adoption by teams ✔ Accelerated ROI vs. hardware solution

A Solution Applicable Across All Lone Worker Risk Sectors

Orange Business offers Nomadia Protect to all companies committed to ensuring the supervision and safety of their field operations. The solution adapts to every sector where employees may be required to work alone in at-risk conditions:

🔧 Industrial Maintenance
🏗️ Construction & Civil Works
⚡ Energy & Networks
🛡️ Security & Guarding
🏥 Home Healthcare
🚛 Transport & Logistics
🌲 Green Spaces & Forestry
🏭 Manufacturing Industry

The Benefits Experienced by Orange

  1. 4,700 Technicians Protected with Zero Hardware Investment

    The deployment of Nomadia Protect across 4,700 Orange lines requires no purchase of specific equipment. The application is installed on technicians' existing smartphones. A large-scale, fast, and cost-efficient rollout that would not have been possible with a traditional hardware solution.

  2. Dual Alert Maximizing Safety in Every Circumstance

    The combination of automatic alert (fall detection, immobility) and manual alert (3 shakes) guarantees maximum coverage of emergency situations. Whether a technician is conscious or not, alone in a cable duct or at the top of a mast, the system works — without any action on their part.

  3. Centralized Real-Time Supervision of All Field Teams

    The web supervision interface gives HSE managers and supervisors complete visibility over the location, status, and activity of every technician. Safety round management and shift start/end tracking are automated, reducing administrative overhead and strengthening operational control.

  4. PTI/DATI Compliance and Reduced Legal Risk

    Orange fulfils its legal obligation to protect lone workers with a certified, compliant device. The traceability of alerts, rescue interventions, and incidents constitutes valuable documentation in the event of a regulatory inspection or dispute.

  5. A Structuring Commercial Partnership: Orange Business as Reference Distributor

    Beyond its own internal deployment, Orange Business integrates Nomadia Protect into its Mobile Business Apps offering for its enterprise clients. End-to-end support is provided: technical deployment, dedicated after-sales service by Orange experts, personalized commercial follow-up. This partnership makes Nomadia Protect accessible to thousands of companies through Orange's commercial network.

🤝
Orange Business: End-to-End Support for Enterprise Clients

Orange Business does not simply distribute Nomadia Protect: the operator supports every enterprise client throughout their entire deployment project. From needs assessment to alert protocol configuration, team training, and post-deployment commercial follow-up, Orange Business guarantees smooth adoption and optimal protection of lone workers.

📋 Needs assessment ⚙️ Protocol configuration 🎓 Team training 🔧 Dedicated Orange expert support 📞 Personalized commercial follow-up

A Protection Lever for All Mobile Workers

📱
Frictionless Innovation

The smartphone as a DATI: no hardware to manage, natural team adoption, immediate deployment on existing infrastructure.

🛡️
Maximum Safety

Automatic + manual dual alert: every technician is protected in all circumstances — conscious or not.

🌐
Network Scalability

Via Orange Business, Nomadia Protect is accessible to all Orange enterprise clients — national-scale distribution.

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