✦ Customer Story
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Customer Story · Nomadia Field Sales

Naturopera achieves +15% productivity by prioritising high-value territories and conquering new channels with Nomadia Field Sales

🌿 Dietary Supplements & Natural Products 📈 +15% productivity 🗺️ Territory mapping & calibration
+15%
in commercial productivity — the result measured by Naturopera

Result cited by Ségolène Bizet, National Sales Director after deploying Nomadia Field Sales. A gain achieved through high-value territory prioritisation, territory calibration and the opening of new distribution channels.

📍 High-value territory prioritisation 🗺️ Target city mapping 🔓 New channels beyond mass retail
🌿 Natural
innovative player in dietary supplements and natural products — a fast-growing market
🗺️ Calibration
of territories and target city mapping for new customer recruitment by the NSD
🔓 Multi-channel
ability to reach channels beyond mass retail thanks to Nomadia's tools
Advisory
personalised advice from Nomadia — cited as a differentiating factor by the NSD

Naturopera: Performing in a fast-growing, multi-channel natural products market

Naturopera is an innovative player in the dietary supplements and natural products market — a sector in full expansion, driven by the rising demand for wellness and natural health products. With a commercial network spanning various distribution channels, Naturopera faced a structural challenge: how to ensure its sales force focuses on the highest-value territories and customers, while also capitalising on new channels beyond traditional mass retail.

The National Sales Management led by Ségolène Bizet had clearly diagnosed the problem: planning relying on scattered tools and manual methods, with no real visibility over high-potential areas or ability to quickly adjust field strategy. This diagnosis led Naturopera to select Nomadia Field Sales.

The transformation: from manual planning to strategic management

📋
Before Nomadia Field Sales
  • Scattered tools and manual methods
  • No visibility over high-potential areas
  • Subjective, unstructured visit prioritisation
  • Unable to identify target recruitment cities
  • Field strategy difficult to adjust quickly
  • Sales force limited to mass retail — new channels untapped
With Nomadia Field Sales
  • Single platform centralising all customer data
  • Precise mapping of high-value territories
  • Strategic, structured visit prioritisation
  • Target recruitment cities clearly identified
  • Rapid real-time strategy adjustment
  • Opening towards channels beyond mass retail

The 4 strategic objectives of the National Sales Management

🎯
Identify and prioritise high-value territories Map customers and prospects by their commercial potential to concentrate resources on the most profitable areas.
🗂️
Centralise customer data Have a single platform bringing together all customer information, visit history and field performance indicators.
📅
Plan visits strategically Prioritise field interventions rigorously according to customer value and the logistical constraints of each sales rep.
📊
Track performance in real time Rapidly detect growth opportunities and measure the impact of commercial actions on the NSD's key indicators.

High-value territory mapping: the core of the solution for Naturopera

The differentiating element of Nomadia Field Sales for Naturopera is its territory mapping and calibration capability. As Ségolène Bizet highlights, it is a "powerful calibration and mapping tool" — a phrase that reveals that the challenge is not simply managing visits, but intelligently structuring commercial territories according to their real value.

🗺️ The 4 dimensions of Naturopera's commercial mapping
💰
Customer value

Segmenting customers and prospects by their real commercial potential — to focus visits on high-ROI accounts.

🏙️
Target cities

Identifying priority cities for new customer recruitment — a unique strategic tool expressly cited by the NSD.

⚖️
Territory calibration

Balancing commercial portfolios across field sales reps according to the potential of each geographic area.

📡
Real-time tracking

Instant visibility of visits completed in each territory — to measure the impact of actions and adjust priorities.

+15% productivity. Personalised advice, the ability to reach channels beyond mass retail, a powerful calibration and mapping tool that enabled us to determine our target recruitment cities.

Ségolène Bizet, National Sales Director — Naturopera
✦ Naturopera's unique angle in the Field Sales series
Reaching channels beyond mass retail: a newly acquired capability

In the dietary supplements and natural products world, mass retail is just one channel among many. Pharmacies, para-pharmacies, health food stores, specialist wellness retailers: each requires a differentiated commercial approach. Nomadia Field Sales gave Naturopera the ability to identify, target and structure visits towards these alternative channels — a strategic opening that directly contributes to the measured +15% productivity gain.

🏪 Mass retail (existing)
💊 Pharmacies & para-pharmacies
🌿 Health food & specialist stores
💆 Wellness spaces
🛒 Health e-commerce

Benefits observed by Naturopera

  1. +15% Productivity — A Documented, Quantified Gain

    The figure is rare and precious in commercial transformation testimonials: +15% productivity measured by the National Sales Director. This gain is not the result of a single lever but a combination: strategic prioritisation of high-value territories, elimination of low-ROI visits, exploitation of new channels and time savings on route organisation.

  2. High-Value Territory Prioritisation: Resources in the Right Place

    Nomadia Field Sales enables the mapping of all customers and prospects by commercial potential, then the building of visit plans that concentrate commercial resources on the most profitable areas. Naturopera's sales reps no longer travel at random — they visit high-value customers first, in strategic cities, according to a documented commercial ROI logic.

  3. Territory Mapping and Calibration: A Strategic Tool for the NSD

    Nomadia Field Sales' calibration and mapping tool enabled Ségolène Bizet to identify target recruitment cities — a strategic capability that goes well beyond a standard CRM. The NSD can now allocate its commercial recruitment resources to the geographic areas where growth potential is highest, based on objective and up-to-date data.

  4. Opening Towards New Channels Beyond Mass Retail

    In the natural products world, mass retail represents only part of the market potential. Thanks to the structure provided by Nomadia Field Sales, Naturopera can now organise and manage visits to alternative channels: pharmacies, health food stores, wellness spaces. This channel diversification is a significant growth lever in a market where natural products consumers are present across multiple touchpoints.

  5. Personalised Advisory Support and Rapid Field Team Adoption

    Ségolène Bizet explicitly cites Nomadia's personalised advice as one of the differentiating elements. A tailored support that translated into rapid adoption of the tool by field sales reps — thanks to an intuitive interface enabling them to track priorities, update visits and record results directly from their mobile device, without complex training.

Strategic advantages for the National Sales Management

🗺️
Better resource allocation

Every sales rep works in the highest-potential areas — commercial resources are deployed where they create the most value.

📈
Tangible productivity

+15% documented productivity — a measurable result that justifies the investment and demonstrates the tool's value to management.

Strategic agility

Ability to rapidly adjust commercial strategy based on newly detected performance or opportunities identified in the field.

👁️
Complete visibility

Real-time field activity tracking by territory — the NSD manages with fresh data, without waiting for weekly reports.

Every field visit transformed into a targeted growth opportunity

By choosing Nomadia Field Sales, Naturopera has transformed its sales force into a targeted growth engine. The combination of field CRM, strategic planning and high-value territory mapping enables the NSD to make decisions based on objective data — and field sales reps to concentrate their energy where it generates the most results.

📈
+15% Measured Productivity

The most concrete KPI in the Field Sales series: a gain documented by the NSD — a few words worth more than a lengthy demonstration.

🗺️
Strategically Calibrated Territories

Target cities identified, high-value territories mapped, recruitment guided by data: Naturopera's NSD manages with precision.

🌿
New Channels Conquered

Beyond mass retail, Naturopera now structures its presence across natural, health and wellness channels where its customers naturally shop.

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