VitalAire optimizes patient care routes with Nomadia TourSolver

 

VitalAire: healthcare and home service at the heart of the mission

A subsidiary of the Air Liquide Group, VitalAire is a leading provider of home healthcare, specializing in treatments for respiratory insufficiency, diabetes, and sleep disorders.

 

Every day, its teams serve thousands of patients across France, both at home and in healthcare facilities, with an uncompromising standard: deliver, install, and manage vital medical equipment with precision, punctuality, and empathy.

 

 

Complex routes to plan

“What we do directly affects our patients’ daily lives. There is no room for error,” explains Élodie, Logistics Coordinator at VitalAire.

 

Planning is challenging due to multiple constraints: patient availability, medical emergencies, hard-to-reach rural areas, and the need to transport specific medical equipment. Without optimized planning, service quality can suffer.

 

 

Nomadia TourSolver: a solution designed for the field

With Nomadia TourSolver, VitalAire found a solution perfectly tailored to its operations. The platform allows automatic and intelligent route planning, taking into account technical, logistical, and human constraints.

 

Planners can adjust routes in real time to manage emergencies or patient unavailability, while ensuring continuity of care.

 

 

Concrete benefits

 

Strict adherence to time slots, essential for patient comfort and trust

Reduced kilometers traveled, directly lowering costs and environmental impact

Enhanced responsiveness to medical contingencies or emergencies

Empowered field teams, with coherent, clear, and well-anticipated routes

Overall improvement in service quality, resulting in more satisfied, calmer, and loyal patients

 

 

Conclusion

For VitalAire, route optimization is not just a logistical gain: it’s a guarantee of quality of life for patients and reliability for healthcare professionals.

With Nomadia TourSolver, each route is designed to be both more efficient and more human-centered.