📋 Une problématique client à résoudre ? Échangez avec un expert en moins de 24h.

✦ Customer Case Study

ColiColi Delivers 5 Million Parcels Per Year with End-to-End Traceability Powered by Nomadia Delivery

📦 E-commerce & Last Mile 🚚 200 Delivery Drivers 📬 20,000 parcels/day 🗺️ Nomadia Delivery
📦 5M
parcels delivered every year for partner e-retailers
🚚 200+
daily routes managed via Nomadia Delivery
🤝 30
partner subcontractors carrying out deliveries in France
📈 ×12
volume growth: from 2,000 to 25,000 deliveries/day

ColiColi: E-Commerce Last-Mile Logistics at High Speed

Founded more than 3 years ago, ColiColi has rapidly established itself as a major player in last-mile delivery for e-retailers. The company handles nearly 20,000 parcels every day, in partnership with around thirty subcontractors carrying out the deliveries. Routes cover both mailbox deliveries (80%) and in-person handovers (20%).

Faced with exponential growth — scaling from 2,000 to more than 25,000 daily deliveries — ColiColi chose Nomadia Delivery to orchestrate its operations, manage its subcontractors, and guarantee total traceability for its e-retailer clients and end recipients.

A ×12 Growth Volume to Absorb Without Friction

Start
2,000
Today
20,000
Peak Activity
25,000

The Challenges: Flexibility, Traceability, and Subcontractor Management

  • 📈 ×12 growth to absorb without operational disruption: scaling from 2,000 to 25,000 daily deliveries within a few months required a solution capable of scaling immediately, without heavy reconfiguration or additional resources.
  • ⚙️ Ultra-precise specifications to comply with: the solution had to adapt to the delivery types defined by ColiColi (mailbox, in-person handover), specific non-delivery reasons, and the associated alternative solutions.
  • 🔍 End-to-end traceability from the warehouse: unlike conventional solutions that only track parcels from vehicle loading, ColiColi needed visibility from warehouse departure onwards.
  • 🤝 Real-time supervision of 30 subcontractors: ColiColi does not deliver directly. It must manage around thirty external partners with complete visibility over their operations from a centralized dashboard.
  • 🚶 Mixed vehicle + pedestrian optimization: a key specificity of urban delivery — reducing vehicle stops by maximizing on-foot deliveries within a defined perimeter, while respecting carrier load thresholds.

The flexibility of Nomadia Delivery was a major competitive argument in choosing Nomadia. The solution fully adapts to our needs, with a team at the helm that listens and demonstrates strong responsiveness.

Mounir Ghammad, Co-founder — ColiColi

Nomadia Delivery: Warehouse-Level Traceability and Mixed Vehicle-Pedestrian Routes

The fundamental difference of Nomadia Delivery: traceability begins at the warehouse, not at vehicle loading. The only DMS platform to simultaneously optimize vehicle movements and pedestrian delivery paths in urban environments.

📍
Warehouse-Level Traceability

Tracking every parcel from warehouse departure to final handover — far beyond conventional solutions limited to vehicle loading.

🚶
Mixed Vehicle + Pedestrian Optimization

Reducing vehicle stops by maximizing on-foot deliveries within a defined perimeter, while respecting carrier load thresholds.

🤝
Real-Time Subcontractor Supervision

Complete visibility over the operations of 30 partner subcontractors from a centralized dashboard, with immediate incident reporting.

⚙️
Custom Business Configuration

Delivery types, non-delivery reasons, alternative solutions: the platform was configured to ColiColi's precise specifications — not the other way around.

📱
Real-Time Customer Communication

Automatic notifications to recipients on the status of their delivery, improving the end experience and reducing inbound customer service contacts.

📊
In-Depth Analytics for Coordinators

Data extraction and dashboards for coordinators overseeing global operations, with a consolidated view by subcontractor.

A Solution Used at Every Level of the Organization

🚚
Delivery Drivers

Real-time route optimization, mixed vehicle and pedestrian guidance, reduced navigation stress.

🤝
Subcontractors & Branches

Real-time tracking of drivers and associated operations, per-route performance reporting.

🖥️
Operations Coordinators

Global supervision, in-depth analytics extraction, service quality management across the entire network.

📞
Customer Service (Morocco)

Access to the precise status of each parcel to respond to requests from e-retailers and end recipients.

Given that we deliver more than 5 million parcels per year, we need to rely on a comprehensive solution that allows us to visualize all of our operations in real time. We are delighted to be able to count on Nomadia Delivery to optimize the missions of our 200 drivers and guarantee ultra-precise traceability both for our internal teams and for parcel recipients.

Saâd Ghammad, Chief Executive Officer — ColiColi

The Benefits Experienced by ColiColi

  1. Absorbing ×12 Growth Without Operational Disruption

    From 2,000 to 25,000 daily deliveries in a matter of months: Nomadia Delivery scaled with ColiColi's growth without requiring heavy reconfiguration or additional resources. The solution's scalability is the key factor that prevented ColiColi from being constrained in its commercial expansion.

  2. Complete Traceability from Warehouse Departure

    Visibility on each parcel begins well before vehicle loading. ColiColi teams, subcontractors, the Moroccan customer service team, and end recipients all access the same level of traceability — eliminating blind spots in the delivery chain.

  3. High Driver Satisfaction with the Mobile Solution

    Optimization and synchronization speed are highlighted as a major advantage by delivery drivers themselves. Regular satisfaction surveys and pilot branch testing before each platform update reflect a quality-driven approach centered on the end user.

  4. Centralized Supervision of 30 Subcontractors

    ColiColi now has complete, real-time visibility over all its logistics partners from a single dashboard. Operational transparency that improves customer service quality and simplifies incident management.

  5. An Evolving 2-Year Partnership

    Integration of product codes, faster data synchronization, ongoing adaptations to ColiColi's specifications: the relationship with Nomadia is that of a technical partner that listens, not just a software vendor.

A Growth Lever for Last-Mile Delivery Operators

📈
Immediate Scalability

The solution absorbs activity peaks and volume growth without delay or overload — even up to 25,000 deliveries per day.

🔍
Total Visibility

From warehouse to mailbox, every step is tracked and accessible to all parties in the chain in real time.

Differentiating Customer Experience

Reassured e-retailers and recipients informed in real time: a strong competitive advantage in an ultra-competitive delivery market.

📋 Got a customer issue to sort out? Speak to an expert within 24 hours.

nomadia logo

Geoconcept becomes Nomadia

Geoconcept brands are officially
evolving into Nomadia

nomadia logo

TourSolver becomes
Nomadia TourSolver