Customer Case · Nomadia TourSolver
Franprix Automates 250 Daily Replenishment Routes with Nomadia TourSolver
Franprix: Casino Group's Convenience Banner in the Greater Paris Area
Founded in 1958, Franprix is 100% owned by the Casino Group and operates primarily in the Paris–Île-de-France region. 893 stores are supplied with dry goods and liquids from three warehouses located in Seine-et-Marne, Val-de-Marne, and Val-d'Oise. Every day, 350 of these stores are delivered — representing 250 routes carried out by 120 drivers.
A demanding pace that required a flawless logistics organization, fully aligned with the operational constraints of each point of sale.
Greater Paris
250 routes/day
delivered/day
in Greater Paris
The Challenge: Replacing Human Expertise with a Reliable Decision-Making Tool
Each driver handles 2 to 3 delivery routes, each grouping several orders from different stores. A real puzzle for the "route planners" who had to — based on each store's constraints (order volumes, opening hours, accessibility, geographic location) — sequence order preparation and consolidate loads on the dispatch docks.
Until then, this operation relied entirely on the planners' personal knowledge, accumulated over the years. A fragile dependency: non-scalable and incompatible with the development priorities set by the Logistics Division.
- Dependency on individual planner knowledge: route quality depended on the unformalized expertise of a few key people, with no structuring tool and no decision traceability.
- Multiple and variable constraints per store: opening hours, accessibility conditions (narrow streets, pedestrian zones in Greater Paris), variable volumes depending on orders — impossible to integrate manually at this scale.
- Non-optimized vehicle fill rates: without a calculation tool, vehicle loading based on actual order volumes was not optimized, generating under-loaded routes or requiring last-minute adjustments.
- Difficulty maintaining consistent delivery times: without route optimization, respecting each store's delivery time slots required constant effort from drivers.
The proof of Nomadia TourSolver's algorithmic accuracy: Franprix route planners and operations teams validate 95% of automatically proposed routes without changes. Only last-minute orders and emergency situations require manual intervention.
We chose Nomadia's TourSolver tool for its ability to calculate distances and vehicle fill rates based on orders, which results in mileage optimization, time savings for drivers, and transport cost optimization.
TourSolver: From Decision-Support Tool to Integrated Operational Platform
Franprix used Nomadia TourSolver in two stages: first as a decision-support tool within logistics master planning, then in daily operational use. The solution was integrated with Franprix's information system to automatically retrieve mission orders and automate route optimization.
Automated route plan generation integrating distances, vehicle fill rates, and the specific constraints of each store.
Precise load calculation based on actual order volumes, eliminating under-utilized routes and reducing the number of vehicles required.
Integration of opening hours, access conditions specific to each delivery point, and preferred time slots for improved schedule reliability.
Automatic retrieval of mission orders from the information system, with no manual re-entry and real-time synchronization.
Operations teams retain control over last-minute orders and emergencies, with TourSolver automatically handling 95% of standard cases.
Used upstream as a strategic tool to design and validate logistics master plans before operational deployment.
The mobile solution we tested very quickly became indispensable! It enables us to work on several key development priorities we had set ourselves, namely optimizing team efficiency and improving service quality for our clients.
The Benefits Experienced by Franprix
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Measurable Mileage Optimization Across 250 Daily Routes
By automatically calculating optimal distances and factoring in traffic and Greater Paris geography, TourSolver reduces the kilometers traveled by 120 drivers each day. A saving that translates directly into fuel, vehicle wear, and transport costs.
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Optimized Vehicle Fill Rate
TourSolver's ability to calculate fill rates based on actual orders eliminates under-loaded routes and last-minute dock adjustments. Every truck departs with the right load, with no wasted capacity.
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95% of Routes Automated Without Human Intervention
Trust in the algorithms is such that operations teams validate 95% of recommendations without modification. Route planners now focus on managing exceptions (urgent orders, store troubleshooting) rather than manually building every route.
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Improved Delivery Schedule Reliability
By integrating each store's opening hours and access conditions, TourSolver guarantees respected delivery time slots. Stores can organize accordingly, improving perceived service quality at the point of sale.
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Time Savings and Improved Service Quality
Less time building routes, fewer errors, fewer last-minute adjustments: the Logistics Division teams have regained time to focus on continuous process improvement and store relations.
An Essential Tool for Urban Food Distribution Logistics
For a logistics director or transport manager in grocery retail, route optimization in dense urban environments is not a secondary matter. It is a direct lever on delivery profitability, in-store service quality, and overall supply chain performance.
Mileage optimization, better vehicle fill rates: a direct and measurable impact on cost per delivery.
Delivery time slots met, stores supplied on time: a key factor in store team satisfaction.
95% of routes automated frees route planners for higher-value tasks than manually building schedules.
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The solution that automates your urban replenishment routes — like Franprix.
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