Benefits of Delivery Tracking Solutions for Sellers and Buyers

16/07/2026
15:35

reading time : 2 min

Lucie Monnot

Content Marketing Manager

In recent years, new consumption habits have accelerated the rise of online commerce. Gradually, for the millions of people who regularly shop online, delivery has become a major factor in customer satisfaction. To meet the expectations of their customers and improve their own efficiency, sellers must implement an effective order tracking system.

An advantageous solution for buyers and retailers

In a highly competitive e-commerce sector, delivery has become a differentiating factor. Modern consumers are increasingly demanding when it comes to speed and visibility.

As such, they appreciate being kept constantly informed of the progress of their order processing and being able to track their parcel at every key stage of its journey.

Reassured, they are less inclined to constantly contact customer advisors — by phone, chat, or email — to ask about the status of their products.

For sellers too, a delivery management solution that gives them an overview of all tracked parcels offers no shortage of advantages.

On one hand, with shipments geolocated throughout their entire journey from the warehouse to the customer, the risk of loss is reduced. Not only does the retailer avoid additional costs for replacing a lost item or refunding the customer, but they also avoid causing dissatisfaction that could drive the customer to turn to a competitor.

On the other hand, they prevent their customer service team from being overwhelmed by order status inquiries and complaints.

Finally, this way of operating is a mark of professionalism and contributes to customer loyalty. Quality products at the right price, combined with delivery within the promised short timeframes, are all components of a positive experience that encourages customers to make repeat purchases from the store — and potentially recommend it to those around them.

An efficient system that is simple to implement and low-cost

To benefit from all the advantages associated with implementing an order tracking service, the company does not even need to commit to heavy investment. Indeed, all that is required is to affix a unique barcode to each parcel, to be scanned at the various key checkpoints along its journey:

departure from the warehouse
arrival at and departure from local hubs or distribution sites
deposit in the letterbox, handover at a parcel relay point, or personal delivery

Of course, the barcode scanners — including the one used by the delivery driver — are connected to the internet and linked to delivery tracking software, enabling all users, both internal and external, to access information through their dedicated interface.

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Frequently Asked Questions

FAQ – The Most Frequently Asked Questions About Nomadia

Why Choose Nomadia?

As France’s leading publisher of Smart Mobility SaaS solutions, Nomadia supports more than 175,000 field professionals every day. Our solutions are easy to use, quick to deploy, and deliver significant and immediate return on investment.

Drawing on the expertise of both a software publisher-integrator and a consulting firm, Nomadia’s teams provide tailored support, from data consulting to the deployment of mobile devices. Finally, our technical support team is available 24/7 to assist you.

Who Are Nomadia Solutions Designed For?

Nomadia solutions support the digital transformation of all mobile professionals: field sales representatives, delivery drivers, technicians, auditors, healthcare workers, inspectors, service providers, security patrol officers, experts, and more.

Whether for SMEs or large enterprises, our solutions adapt to businesses of all sizes and across all industries.

How Much Does It Cost?

Nomadia Delivery offers transparent and flexible pricing, which primarily depends on the number of users (for example, planners and dispatchers) rather than a fixed cost per parcel.

Thanks to this model, you can control your delivery costs based on the number of resources (users) involved in route management, providing great flexibility to adjust your subscription according to the size of your fleet and your operational needs.

Is It Compatible with My Current ERP System?

Yes! Nomadia Delivery has been designed to integrate quickly and easily into your existing environment thanks to our powerful and secure APIs. Our solution is compatible with most ERP systems on the market. API integration enables the automatic synchronization of your transport orders, customer orders, and customer information, ensuring smooth and error-free delivery tracking. The solution also offers user-friendly import capabilities with data validation controls, as well as export options in multiple customizable formats.

Is It Suitable for Our Delivery Volume?

Yes, Nomadia Delivery is ideal for companies that manage a high volume of deliveries and want to optimize their routes, create balanced territories for their drivers, and ensure precise tracking of every parcel. Nomadia Delivery adapts to fleets of all sizes!

Can Multiple Warehouses or Depots Be Managed?

Yes, our solution allows you to manage multiple warehouses or depots. It centralizes data and optimizes routes or service operations for each of them.

Is There a Limit to the Number of Stops in Route Optimizations?

No, there is no strict limit to the number of stops in route optimizations. Our solution can handle large volumes of stops and quickly calculate optimized routes.

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