Nomadia is accelerating in the Field Service Management (FSM) market with the acquisition of the software publisher Synchroteam
Nomadia is launching “Synchroteam by Nomadia” globally — a new intelligent mobility solution built for every business that deploys field technicians, from small independents to large enterprises.
Paris, September 5, 2023 – Nomadia, the European leader in SaaS solutions for mobile professionals (salespeople, technicians, couriers), announced today the acquisition of Synchroteam. Synchroteam offers an all-in-one solution that centralizes all the operations of maintenance and service companies into a single CRM, tailored for businesses of all sizes and across all sectors (maintenance, inspection, plumbing, electrical, HVAC, and more).
A growing need to optimize Field Service Management
Companies deploying technicians for field services face significant challenges in optimizing resources and customer satisfaction. They require FSM solutions that streamline service management while accounting for their specific business parameters. According to estimates, the FSM market is expected to double in size within the next five years, reaching nearly $9 billion.¹
Based in Neuilly-sur-Seine (France) and Miami (USA), Synchroteam has built a strong track record in this space over more than 20 years. Its fully automated SaaS solution is used daily by over 1,800 customers in 92 countries to manage technical jobs in real time, improve back-office coordination, and automate field data collection.
Synchroteam is particularly recognized for the speed and ease of its deployment — a decisive advantage for small and mid-sized businesses that need to be operational quickly, without lengthy implementation cycles or heavy upfront investment. Out-of-the-box features cover the full service workflow: job scheduling, client CRM, contract management, inventory management, custom job reports, and customer invoicing.
For businesses operating in more regulated environments or with specialized infrastructure needs — such as utilities or telecoms — Synchroteam’s open integration architecture and extensive customization capabilities allow the solution to connect with existing systems and adapt to sector-specific workflows. While highly specialized integrations (e.g. SCADA systems or telecom network inventory) may require configuration work, Nomadia’s professional services team accompanies customers through this process to ensure a total cost of ownership that remains competitive and predictable.
A comprehensive and flexible FSM solution
With “Synchroteam by Nomadia,” Nomadia now offers a truly holistic FSM solution, enriched with new business features, extended integration capabilities, and extensive customization options to fit all configurations and industries — without sacrificing the simplicity that has made Synchroteam a trusted choice for thousands of businesses worldwide.
This new offering is designed to be flexible from day one: very short deployment timelines, available on both web and mobile, and adaptable whether you are a two-person operation or a large field workforce. The platform grows with your business, reducing the need to switch solutions as your operational complexity increases.
According to Fabien Bréget, CEO of Nomadia: “Smarter and more responsible mobility should be accessible to everyone. The acquisition of Synchroteam underscores our ambition to assist all businesses deploying technicians in the field, regardless of their size or industry, in optimizing resource management and movements, thereby meeting their productivity and environmental footprint reduction goals. We are delighted to integrate the expertise and teams of Synchroteam into this initiative, and the company’s leadership will remain part of the company’s governance.”
International expansion at the heart of Nomadia’s ambitions
In 2022, Nomadia had already expanded its international presence by establishing a network of reseller partners in Latin America and opening its Italian subsidiary in Milan. The acquisition of Synchroteam — with its solutions available in 92 countries and 22 languages — marks a significant milestone in Nomadia’s global development.
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[1] https://www.mordorintelligence.com/industry-reports/field-service-management-market