✦ Customer Story
Sotraco Logo
Customer Story · Nomadia × EBP Gestion Commerciale PRO

Sotraco achieves +20% productivity and moves to D+1 invoicing by going paperless with deposit slips — Nomadia connected to EBP

📰 Press & bookshop unsold returns 📈 +20% merchandiser productivity 🔗 Nomadia × EBP — 10 integrated databases
+20%
merchandiser productivity

Gain measured in field teams after digitalising deposit slips and automatic synchronisation with EBP.

D+1
invoices issued — vs. D+20 before

19 days gained on the invoicing cycle. A direct impact on Sotraco's cash flow and client relationships.

🎂 50 years
of expertise in unsold press and bookshop returns (founded in 1973)
🏪 3,500
active clients across France — major retail chains
📚 250+
references managed in the press and bookshop unsold returns catalogue
👥 ~15
field merchandisers and sales reps deployed across the entire network

Sotraco: 50 years of expertise in a unique trade — reselling unsold press and bookshop returns

Founded in 1973 and based in Manduel, SOTRACO is a recognised specialist in a very particular trade: the resale of unsold press and bookshop publications. With more than 3,500 active clients across France — primarily major retail chains — and over 250 references managed, Sotraco relies on a team of around fifteen field merchandisers and sales representatives to efficiently and rapidly service its entire network.

In this trade, proximity and responsiveness are the main competitive advantages. Each field visit generates deposit and count slips — critical operational documents that underpin client invoicing. Their manual management had become a major drag on performance.

📰 The Sotraco trade: understanding unsold press returns in mass retail
📦
Unsold returns collected

Unsold press publications and books in mass retail stores are collected from Sotraco's clients after each sales period.

📋
Deposit & count slips

Each collection generates a deposit and count slip — a critical operational document for invoicing.

🔄
Structured resale

Collected unsold stock is resold through a structured network — Sotraco manages the entire logistics and commercial chain.

🏪
3,500 retail clients

Leading retail chains across the whole of France — a dense network requiring responsiveness and organisation.

The challenge: manual double data entry causing errors and delays

In 2021, Sotraco realised that its deposit and count slip management process had become a major operational bottleneck. Merchandisers were manually entering data in the field, and then a head office operator would re-enter all the information into the management tool. A two-stage risk process: data entry errors and processing delays incompatible with the responsiveness demands of the trade.

✦ The process before digitalisation
Double data entry: source of errors, lost time and D+20 invoicing
🧑‍💼
Field merchandiser
Manual calculations + slip
📄
Paper slip sent
By post or scan
👩‍💻
Head office re-entry
Dedicated operator
🧾
Invoice issued
At D+20!
⚠️ The consequences: calculation and entry errors at every step, merchandiser time lost on manual data entry, head office resource tied up on re-entry, invoicing delayed by 20 days — with a direct impact on cash flow and client satisfaction.

The solution: the EBP × Nomadia duo — two complementary tools, native integration

After organising a working group and evaluating several suppliers, Sotraco chose the EBP-Nomadia duo. Two criteria were decisive: user-friendliness of the interfaces and, above all, the native compatibility of the two solutions. The challenge was to combine intuitive paperless data entry from the field with reliable automatic data synchronisation into the commercial and accounting management tool.

💼 Commercial & accounting management
EBP Gestion Commerciale PRO

Head office commercial and accounting management tool. Automatic reception of field data, invoice generation, unsold stock tracking.

×
📱 Field — entry & sync
Nomadia

Mobile application for field merchandisers. Intuitive paperless entry of deposit and count slips, automatic synchronisation to EBP.

10
databases to integrate — and a deployment completed in 2 months

The technical complexity of the Sotraco project was real: no fewer than ten databases needed to interact smoothly and operationally between Nomadia and EBP. Despite this significant constraint, the full deployment was completed in just 2 months — and the solution was very positively received by field teams who immediately saw the benefits.

🚀 Deployed in 2 months

The operational transformation in concrete results

📅 Before
D+20
invoice issuance lead time
After
D+1
invoiced the day after the visit
✏️ Before
Double
manual field entry + head office re-entry
🔄 After
1 entry
auto sync Nomadia → EBP
Before
Errors
frequent manual calculation and entry mistakes
After
Reliable
data with no re-entry errors

Previously, the merchandiser would manually calculate and complete slips — with all the errors and lost time that implies. And re-entry by an operator was then required. Thanks to the use of Nomadia solutions connected to EBP Gestion Commerciale PRO, we have seen a 20% improvement in merchandiser productivity. Administrative processing has also been simplified, and we can now issue invoices at D+1 compared to D+20 previously.

Franck D'Asta, Assistant to the President in charge of Change Management — SOTRACO

Benefits observed by Sotraco

  1. +20% Productivity for Field Merchandisers

    The digitalisation of deposit and count slips eliminates the time each merchandiser spent manually filling in field documents. The gain is immediate and documented: +20% productivity. This freed-up time can be reinvested in additional visits, better execution quality at clients' premises or broader coverage of the 3,500-point-of-sale network.

  2. D+1 Invoicing vs D+20 — 19 Days Gained on the Cycle

    This is the most spectacular benefit and the one with the greatest impact on Sotraco's cash flow. Before the solution, the manual chain (field entry → paper transmission → head office re-entry → invoice generation) took an average of 20 days. The automatic Nomadia-EBP synchronisation now enables invoices to be issued the day after the visit. A 19-day gain on the invoicing cycle that translates directly into improved cash flow and client satisfaction.

  3. Elimination of Data Entry Errors and Head Office Re-entry

    Double manual entry was the main source of errors in Sotraco's process: calculation errors by the merchandiser, transcription errors by the head office operator. Automatic synchronisation from Nomadia to EBP structurally eliminates both risks — data entered in the field is transmitted as-is, without additional human intervention, into the commercial and accounting management tool.

  4. Smooth Integration of 10 Databases in 2 Months

    The technical complexity of the project was significant: ten databases needed to interact smoothly between Nomadia and EBP. The 2-month deployment despite these constraints demonstrates the quality of the integration and the commitment of Nomadia's teams — and the solution was immediately well received by field teams who felt the benefits without any adaptation lag.

  5. Simplified Administrative Processing and Released Head Office Resources

    The operator responsible for re-entry at head office sees their administrative workload considerably reduced. Invoicing-related processing is simplified and accelerated. This release of resources enables Sotraco to reallocate human capacity towards higher-value tasks than data transcription.

✦ Key success factors of the Sotraco × Nomadia project
  • Structured internal working group: requirements document co-written, suppliers evaluated methodically
  • Native EBP-Nomadia compatibility: decisive criterion in the selection — no risky custom development
  • User-friendly interface: immediate adoption by merchandisers with no lengthy training
  • Deployed in 2 months despite 10 databases to integrate — commitment delivered by Nomadia
  • Change management handled internally by Franck D'Asta — key role in team adoption
  • Immediate, measurable results: +20% productivity and D+1 observed rapidly after deployment

A complete operational transformation for a niche market player

📈
+20% field productivity

Merchandisers devote their time to visits and client relationships — no longer to manually filling in documents.

19 days gained on invoicing

D+1 vs D+20: a direct impact on Sotraco's cash flow and on perceived quality by its 3,500 retail clients.

🔗
Reliable native EBP integration

10 databases connected in 2 months, zero re-entry errors: Sotraco's IT infrastructure finally operates as a coherent whole.

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